Policies
In an effort to provide the best possible experience for all of our guests, we ask everyone to abide by the following policies.
Policies
In an effort to provide the best possible experience for all of our guests, we ask everyone to abide by the following policies.
Booking
We now require a credit card to book and hold an appointment for non-members.
Cancellations
We request 24-hour notice for weekday cancellations and 48-hours for weekend cancellations. Cancellations within this window are subject to charges. See the booking page for details.
Late Arrivals
We buffer a little time between clients and can accommodate late arrivals up to 15 minutes. After 15 minutes, the appointment will be cancelled.
Minors
Minors, such as pre-teens and teenagers may receive our treatments. We require a signed consent form from a parent or guardian prior to treatment. Children are not permitted in treatment rooms while someone is receiving treatment.
Photos
We reserve the right to take before and after pictures for all treatments. This is a requirement for our advanced procedures per our insurance and liability provider.
Product Returns
We stand by the products we sell. If you are not happy with the product(s) purchased, contact us as soon as possible so we can find a better fit to help you achieve your skin care goals.
Weather Closures
We follow the same closure schedule as Fairfax County Public Schools.